Within 14 days of purchase. Tell us what went wrong and work through a quick troubleshoot with support. If we can't fix it, you get your money back. Approved refunds reach your original payment method within 5–10 business days.
All four conditions together, per the Refund Policy:
The most common cases that fall outside the policy:
Every request is reviewed individually. We may ask for error logs, screenshots or a quick troubleshoot — if it’s approved, the money goes back to your original payment method and the license is revoked.