We collect what’s needed to sell and support the product: account and billing data, license activations (domain, plan, version) and support conversations. Content you send to an AI provider goes directly to that provider under your own key — we are not the controller of that data. You can exercise your GDPR rights via support@seoandchill.com.
This summary is provided for convenience only. The full text below is the legally binding document — if this summary and the full text ever differ, the full text prevails.
SEO AND CHILL ("SEO AND CHILL", "we", "our", or "us") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, purchase a license, create an account, use our software, or contact us.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
For purposes of applicable data protection laws, SEO AND CHILL acts as the data controller for personal information collected through our website, customer accounts, licensing systems, billing systems, and support channels.
Privacy inquiries may be directed to:
Information You Provide
We may collect information that you voluntarily provide, including:
License Information
To provide licensing and software update services, we may collect:
Technical Information
We may automatically collect:
Comments
If commenting functionality is enabled on our website, we may collect:
This information helps us detect spam and maintain website security.
Media Uploads
If users upload images to our website, they should avoid including embedded location data (EXIF GPS).
Visitors may be able to download and extract location information from uploaded images.
We use personal information to:
Where GDPR or UK GDPR applies, processing is based on one or more of the following legal grounds:
SEO AND CHILL provides software that may connect to third party artificial intelligence providers.
Users may choose to connect their own accounts, API keys, or credentials for services such as AI language models and content generation platforms.
When a user chooses to connect a third party AI provider, content submitted through SEO AND CHILL may be transmitted directly to that provider in order to generate requested outputs.
SEO AND CHILL does not act as the controller of content submitted to third party AI providers.
Users are solely responsible for their use of connected AI services and should independently review the privacy policies, data processing practices, security measures, and terms of the third party AI providers they choose to use.
SEO AND CHILL is not responsible for the privacy, security, retention, processing, or use of data by third party AI providers once information has been transmitted to those providers at the user's direction.
Payments are processed by trusted third party payment providers.
SEO AND CHILL does not store complete payment card information on its own servers.
Payment processors handle personal information according to their own privacy policies and security standards.
You can subscribe to our email newsletter ("The calm SEO letter") by entering your email address on our website. We process your email address for the sole purpose of sending you the newsletter, on the basis of your consent (Art. 6(1)(a) GDPR). Subscribing is optional and is never a condition for purchasing or using SEO AND CHILL.
Newsletter delivery and list management are handled by a specialist email service provider acting as our processor under a data processing agreement. The name of the current provider is listed in the subprocessor overview in our Trust Center.
Every newsletter contains an unsubscribe link. You can also withdraw your consent at any time by emailing support@seoandchill.com. After you unsubscribe, your email address is removed from the newsletter list; we may retain minimal suppression data to honour your opt-out.
We do not sell newsletter data, and we do not enrich it with third-party sources.
We use cookies and similar technologies to:
Further details are available in our Cookie Policy.
Articles, documentation, blog posts, or support resources may contain embedded content from third party websites.
Embedded content behaves in the same manner as if the user visited the third party website directly.
Such third parties may collect information, use cookies, and monitor interactions according to their own privacy policies.
If commenting functionality is enabled, an anonymized hash generated from a user's email address may be provided to the Gravatar service to determine whether the user has a profile image associated with that email address.
The Gravatar Privacy Policy can be found at:
https://automattic.com/privacy/
We do not sell personal information.
We may share information with:
All service providers are required to process information only for legitimate business purposes.
We retain personal information only as long as reasonably necessary to:
Where possible, information is deleted or anonymized when no longer required.
Personal information may be transferred to countries outside the user's country of residence.
Where required, appropriate safeguards are implemented to protect personal information, including contractual safeguards and equivalent protection measures.
We implement reasonable technical and organizational measures designed to protect personal information against:
No internet transmission or storage method can be guaranteed to be completely secure.
Depending on your jurisdiction, you may have rights including:
Requests may be submitted to:
We may request identity verification before responding.
If a password reset is requested, the originating IP address may be included in the password reset process for security purposes.
Comments and form submissions may be reviewed through automated spam detection services.
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically.
Changes become effective when published on this page.
Continued use of our services constitutes acceptance of any revised version.
For privacy related questions, requests, or concerns:
SEO AND CHILL
Email: support@seoandchill.com
