Request within 14 days of purchase. Refunds cover material defects we couldn’t fix after you worked with support — not change of mind, misconfiguration or SEO expectations. Approval is at our discretion; approved refunds go back to your original payment method within 5–10 business days. Email support@seoandchill.com.
This summary is provided for convenience only. The full text below is the legally binding document — if this summary and the full text ever differ, the full text prevails.
This Refund Policy applies to all purchases made through seoandchill.com.
SEO AND CHILL is a digital software product.
By completing your purchase, you acknowledge that access to the software, licensing services, updates, downloads, and related digital content may be provided immediately.
Where permitted by applicable law, your statutory right of withdrawal may be waived once access to the digital product has been granted.
Notwithstanding the above, SEO AND CHILL voluntarily offers a limited 14 day refund policy under the conditions described below.
Refund requests must be submitted within fourteen (14) calendar days of the original purchase date.
Requests submitted after fourteen (14) days are not eligible for a refund.
A refund may be granted where:
Refund approval remains at the sole discretion of SEO AND CHILL.
Refunds will generally not be granted for:
SEO AND CHILL integrates with third party AI providers including but not limited to OpenAI, Anthropic, Google Gemini, Groq, DeepSeek, Mistral, OpenRouter, Moonshot, xAI, and other compatible providers.
Users connect these services using their own accounts and API credentials.
SEO AND CHILL does not charge or collect fees imposed by third party AI providers.
Users are solely responsible for all charges incurred through connected AI services.
Refunds do not apply to any charges billed by third party AI providers.
Questions regarding AI related charges must be directed to the applicable AI provider.
Subscriptions may be cancelled at any time through the customer account dashboard.
Cancellation prevents future renewals.
Cancellation does not automatically entitle the customer to a refund.
Unless otherwise required by law, no partial refunds will be issued for unused portions of an active billing period.
Access to SEO AND CHILL will remain active until the end of the paid subscription term.
To request a refund, please contact:
Please include:
Or use the refund request form, which asks for the same details and sends them to the same address.
Our support team may request additional information in order to investigate the request.
All refund requests are individually reviewed.
We may:
Submission of a refund request does not guarantee approval.
If a refund is approved:
Refunds will be issued to the original payment method used during purchase.
Approved refunds are generally processed within 5 to 10 business days.
Actual processing times depend on the payment provider, bank, or card issuer.
SEO AND CHILL is not responsible for delays caused by financial institutions.
Purchases made using promotional pricing, coupon codes, seasonal discounts, launch discounts, affiliate discounts, or special offers remain eligible for refunds under this Policy unless expressly stated otherwise at the time of purchase.
Customers are encouraged to contact support before initiating a chargeback or payment dispute.
Where a chargeback is initiated, SEO AND CHILL reserves the right to suspend or terminate associated licenses, accounts, and services until the matter has been resolved.
We may update this Refund Policy from time to time.
Updated versions will be published on seoandchill.com.
Continued use of SEO AND CHILL following publication of an updated Refund Policy constitutes acceptance of the revised version.
SEO AND CHILL
https://seoandchill.com
